Zareen Enterprises – Small Kitchen Electronic Appliances Last updated: 1st September 2025

Cancellation Policy

• Order Cancellation by Customer:
  • You may cancel your order within 24 hours of placing it or before dispatch, whichever is earlier.
  • To request a cancellation, email us at support@zareenenterprises.com or call us at +91-9145-6003-73 with your order ID.
  • Once the item has been dispatched, cancellation is not possible. You may still refuse delivery at the time of arrival.
• Order Cancellation by Us:- We reserve the right to cancel your order due to:
  • Non-availability of the product.
  • Pricing errors.
  • Payment issues or incomplete transaction.

In such cases, the full amount will be refunded within 7–10 business days to the original payment method.

Refund Policy

• Refund Eligibility:- Refunds are only issued in the following scenarios:
  • Damaged or defective product upon delivery.
  • Wrong item delivered.
  • Out-of-stock replacement is not available for defective items.
  Refunds are not issued for:
  • Buyer’s remorse or personal dissatisfaction after use.
  • Items returned without original packaging or accessories.
  • Products returned after the return window.
• Refund Timeline:- Once the return is received and inspected:
  • Refund initiation: Within 2–3 business days.
  • Amount credited: 7–10 business days (depending on your bank/payment provider).

Return & Replacement Policy

• Return Window:- Returns are accepted within 7 days of delivery. Item must be:
  • In original packaging,
  • Unused and undamaged,
  • With all accessories/manuals.
  Replacement:
  • For eligible defects or damage, one free replacement will be offered.
  • If a replacement is not available, a refund will be issued.
• Exceptions (Non-Returnable Products):
  • Products marked as “non-returnable” on the product page.
  • Opened products without defect.
  • Appliances used for commercial purposes.

How to Request a Return or Refund:

• Email us at support@zareenenterprises.com within 7 days of delivery. Attach:
  • Order ID,
  • Clear photos/videos of the issue,
  • Description of the problem.

  Wait for our team to validate your claim and approve return pickup or replacement.

If you have any questions: Email: support@zareenenterprises.com or contact :+91-9145-6003-73