Domestic (India):
- Orders are processed within 1–3 business days after confirmation.
- Delivery times vary by location but typically range from 3–7 business days.
- Shipping charges are Free with in India.
- All shipments are fully insured and trackable. Tracking details will be provided via email or SMS once dispatched.
International:
- Orders are processed within 3–5 business days.
- Delivery times vary by country and customs clearance, typically 7–14 business days.
-
Shipping charges are shared: we cover 50% of the shipping cost, and the remaining
50% is added to your final bill at checkout.
- Customs duties, taxes, and other import fees (if any) are the responsibility of the customer.
- Tracking numbers will be shared once the order is shipped.
- Orders can be cancelled before dispatch by contacting our support team.
- Once an order has been shipped, cancellation is no longer possible.
-
For prepaid orders, cancelled before shipping, a full refund will be processed to the
original payment method within 7–10 business days.
- If the item has already been shipped, please refer to our Return & Refund Policy.
Eligibility:
- Returns are accepted only in case of manufacturing defects, wrong product delivery, or damage during transit.
- You must notify us within 48 hours of delivery along with unboxing video and photos of the damaged or defective product.
-
The product must be returned unused, in original packaging, with all accessories and documents.
Process:
- Contact our support team with order details and proof.
- Once approved, return shipping will be arranged or instructions will be provided.
-
After inspection, we'll either:
- Replace the product, or
- Issue a refund (excluding your 50% shipping share), processed within 7–10 business days.
Non-Returnable Items:
- Products damaged due to misuse or unauthorized repairs.
- Items without original packaging or accessories.
-
Products returned without prior approval.
